Please complete the form below to activate your RME 5 Year Warranty. Make sure you give the correct details as failure to do so could void your warranty.

IMPORTANT: The 5 year warranty is administered and supported exclusively by Synthax Audio (UK) Ltd. It is only valid if the product or products have been supplied by Synthax Audio (UK) Ltd. to the authorised UK dealer from which you purchased them. If you are in any doubt, please check with your dealer before registering.

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Your Details

Your RME Product Details

Please select your RME product below to activate your 5 year warranty. Note that you can select ONLY ONE PRODUCT. If you need to register additional RME products, please complete the form again.

Your Purchase Details

Terms and Conditions

Each individual RME product undergoes comprehensive quality control and a complete test at the factory before shipping. The usage of high grade components should guarantee a long and trouble-free operation of the unit. If you suspect that your product is faulty, please contact the retailer you bought it from.

Synthax Audio (UK) Ltd. grants a limited warranty of 5 years from the date of the original invoice showing the time of sale.

The warranty will only be valid if the product or products are purchased from an authorised UK dealer after 1st October 2013.

Your RME product must be registered within 30 days of purchase to activate the 5 year warranty.

Under no circumstances will the warranty cover damage caused by improper installation or mistreatment - replacement or repair in such cases can only be carried out at the owner's expense. Synthax Audio (UK) Ltd. does not accept claims for damages of any kind, especially consequential damage. Liability is limited to the value of the unit. The general terms of business drawn up by Synthax Audio (UK) Ltd. apply at all times and can be viewed here.

Warranty Exclusions

All returns must come through the retailer from which you purchased your product unless otherwise agreed with Synthax Audio (UK) Ltd.

Synthax Audio (UK) Ltd. cannot guarantee the time in which a repair is made as they may be carried out in Germany.

In the event of returning your RME product, Synthax Audio (UK) Ltd. will not be responsible for shipping or shipping costs to and from you and/or your retailer. Any shipment that is not pre-paid or is sent without an RMA number will not be accepted.

This warranty is not transferable.

You agree to Synthax Audio (UK) Ltd. contacting you via our weekly newsletter. We will only send you content relevant to our brands and products such as:

You can opt-out at any time by using the “unsubscribe” links on each of our newsletters. We will not pass your private details to any third-party.
We would encourage you to read our full privacy policy which explains how, why and where we process and use your personal data.

Please tick the box below to confirm that you understand and agree to these terms. This warranty is provided, administered and supported by Synthax Audio (UK) Ltd. It covers parts and labour for a 5 year period from the date of purchase from a UK dealer authorised by Synthax Audio (UK) Ltd.

Your privacy and the safety of your personal data is important to us. So please note that we will use and store any personal data and information sent in this form as laid out in our privacy policy which has been updated to include GDPR changes.