Please complete the form below if you would like to activate your optional 5 Year Warranty on an RME product purchased in the UK. Make sure you give the correct details as failure to do so could void your warranty.

Please note: if after reading the terms and conditions below you do not wish to sign up for the optional 5 Year Warranty, then you will still automatically be covered by the standard 2 year manufacturer’s warranty. There is no need to register for that.

IMPORTANT: The 5 year warranty is administered and supported exclusively by Synthax Audio (UK) Ltd. It is only valid if the product or products have been supplied by Synthax Audio (UK) Ltd. to the authorised UK dealer from which you purchased them. If you are in any doubt, please check with your dealer before registering.

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Your Details

Your RME Product Details

Please select your RME product below to activate your optional 5 year warranty. Note that you can select ONLY ONE PRODUCT. If you need to register additional RME products, please complete the form again.

Your Purchase Details

Terms and Conditions

Each individual RME product undergoes comprehensive quality control and a complete test at the factory before shipping. The usage of high grade components should guarantee a long and trouble-free operation of the unit. If you suspect that your product is faulty, please contact the retailer you bought it from in the first instance. You may be able to take advantage of the manufacturer’s limited warranty.

Synthax Audio (UK) Ltd. grants a limited warranty of 5 years from the date of the original invoice showing the time of sale.

The warranty will only be valid if the product or products are purchased from an authorised UK dealer after 1st October 2013.

Your RME product must be registered within 30 days of purchase to activate the 5 year warranty.

Under no circumstances will the warranty cover damage caused by improper installation or mistreatment - replacement or repair in such cases can only be carried out at the owner's expense. Synthax Audio (UK) Ltd. does not accept claims for damages of any kind, especially consequential damage. Liability is limited to the value of the unit. The general terms of business drawn up by Synthax Audio (UK) Ltd. apply at all times and can be viewed here.

Warranty Exclusions

All returns must come through the retailer from which you purchased your product unless otherwise agreed with Synthax Audio (UK) Ltd.

Synthax Audio (UK) Ltd. cannot guarantee the time in which a repair is made as they may be carried out in Germany.

In the event of returning your RME product, Synthax Audio (UK) Ltd. will not be responsible for shipping or shipping costs to and from you and/or your retailer. Any shipment that is not pre-paid or is sent without an RMA number will not be accepted.

This warranty is not transferable.

In order to promote its legitimate business interests Synthax Audio (UK) Ltd may contact you via our occasional newsletter. We will only send you content relevant to our brands and products. Our newsletter may include:

If you do not wish to receive our newsletter then please opt-out by ticking the following box:

You can opt-out at any time by using the “unsubscribe” link provided on each of our newsletters. We will never sell or share your private details with any third-party, other than the legitimate email service we use to send our newsletters.

We would encourage you to read our full privacy policy which explains how, why and where we process and use your personal data.

Please tick the box below to confirm that you understand and agree to these warranty terms. This warranty is provided, administered and supported by Synthax Audio (UK) Ltd. It covers parts and labour for a 5 year period from the date of purchase from a UK dealer authorised by Synthax Audio (UK) Ltd.

Your privacy and the safety of your personal data is important to us. So please note that we will use and store any personal data and information sent in this form as laid out in our privacy policy which has been updated to include GDPR changes.