RME ARC USB - Advanced Remote Control


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Delivery Options

Royal Mail – First Class Recorded Delivery*

  • Delivery Time – We cannot guarantee delivery time via Royal Mail. Whilst items shipped using Royal Mail First Class usually take 1 - 2 days, please note this is NOT a guaranteed next day delivery service. If this is a problem, please select one of our courier service options.

*Only available on orders with a value of less than £50

Courier – Next Working Day Service

  • Price = Free (Orders of £50+) / £9.95 (Orders of less than £50)
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Courier – Pre-noon, Next Working Day Service

  • Price = £9.95 (Orders of £50+) / £19.95 (Orders of less than £50)
  • Delivery Time – Next working day from date of dispatch (see above). 

Courier – Saturday Delivery Service

  • Price = £19.95
  • Delivery Time – The first Saturday following date of dispatch (see above). Note that for guaranteed Saturday delivery, orders must be placed before 2pm on the Friday. Orders placed after 2pm may still arrive on Saturday, but this cannot be guaranteed.

Due to the nature of the products we sell, we operate a strict fraud screening process and therefore we are only able to deliver to the billing address.

In the event of a delay, we will contact you either by email or telephone as soon as reasonably possible.

While 99% of UK locations are valid for next day/Saturday delivery, there are a few remote locations which are not covered.

Synthax Audio (UK) cannot deliver outside of the UK and Republic of Ireland*.

*RME products cannot be shipped to the Republic of Ireland.


Missed Deliveries

If you are not in to receive the order at the time delivery is attempted, a card will normally be left to notify you of the missed delivery attempt. This will allow you to either telephone the courier company to arrange a re-delivery at a more convenient time or collect it from your local courier depot or Royal Mail sorting office. For security reasons, all items require a signature.

If for any reason the item is returned to us (e.g. incorrect address specified, multiple failed delivery attempts), then we will inform you immediately by email as soon as we receive the item. From this point forth, you will be given a choice whether you wish us to re-dispatch the item or cancel the order. Please refer to our Cancellations & 14 Day Returns Procedure for more details. For items where delivery failed through no fault of Synthax Audio (UK), you will be liable for the original shipping charge, any courier surcharges and any subsequent delivery charges.


Late Deliveries or Dispatch

We are able to ship almost every order in the specified timescale. However, in very rare circumstances there can be an unforeseen delay. If this does happen, we will make it our priority to get your order dispatched from our warehouse as soon as reasonably possible.

There are also rare cases, beyond our control, when the delivery company itself has a problem which causes a delay in transit. In these situations we will do our utmost to liaise with the relevant delivery company to ensure delivery is completed as swiftly as possible.

Consequential Loss for Late Deliveries

If a delivery is late, then we will provide a refund of any delivery fee that we charged you. We do not provide financial compensation to cover consequential losses, e.g. for time taken off work to receive a delivery, or if the item is intended as a gift and you have to purchase the same item from a more expensive retailer.


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Remote Control for
RME audio interfaces

  •  Monitor Controller for RME audio interfaces and Sound Cards
  •  Control all of your inputs and outputs directly from the ARC USB
  •  User-definable buttons to suit a range of applications
  •  Save and Load Presets
  •  Functions include;
    • Level control
    • Mono On/Off
    • Mute/Solo
    • Dim and Level Recall
    • Cue
    • Talkback
    • External Input and more

Supported Interfaces;

  •  RME Fireface UFX III (directly or via computer)
  •  RME Fireface UFX II (directly or via computer)
  •  RME Fireface UCX II (directly or via computer)
  •  RME Fireface 802 FS (directly or via computer)
  •  All RME audio interfaces and soundcards with TotalMix FX (via computer) 
  •  Please note: the RME ADI-8 QS is NOT supported.



This wired remote has been designed for direct access to the most frequently used actions and commands of TotalMix FX, being an indispensable tool in the studio's daily applications. Its extremely flexible configuration through TotalMix FX will simplify workflow and greatly increase the usability of the RME interface in most real world situations.

The ARC USB is a USB 1.1 (UAC1) MIDI remote control, natively compatible to Windows and Mac OS X. As soon as it is present in the operating system TotaIMix FX will detect it and communicate with it, without disturbing other remote controls. Therefore it is also not necessary to switch the ARC USB on or off within TotalMix FX - it will just work. And because it communicates with TotalMix FX (via USB) it is compatible to all RME audio interfaces that are detected and supported by TotalMix FX. This goes back to RME interfaces released 2001!

As soon as the ARC USB is connected to a computer any button press or wheel turning will cause the respective action performed by TotalMix FX - and therefore also by the RME audio interface.

With the UFX III and UFX II the ARC USB can also be connected directly to these devices, currently the only RME interfaces having an internal USB 1.1 host with matching connector. This way of connecting is handy in stand-alone mode, where the ARC USB is also supported by the UFX III and UFX II.

The ARC USB is bus powered, but draws only little current. Also it uses USB 1.1 as bus standard, which these days is uncritical due to its lower frequency and speed demands. USB 2 cables with 5 meter to 10 meter length, and cheap USB 2 cable extensions that usually make a bus-powered interface fail will work perfectly for the ARC USB. Still at higher lengths RME recommends to use active USB 2 cables (also called extension or repeater cables), which are not expensive and work over lengths of more than 20 meters.

The ARC USB can control several interfaces simultaneously, which happens automatically as the Key Commands dialog in TotalMix FX is specific to the currently selected audio interface. Just assign only the functions that are desired for each respective interface. After that the ARC USB keys and the encoder wheel remote the respective interface where they have been assigned to, without the need to further switch or select anything in normal operation.

The lower three keys have a useful diagnostic functionality.

Talkback: is lit dim as soon as the ARC USB is running on 5 V USB bus power.

Speaker B: is lit dim as soon as a USB communication is possible.

DIM: is lit dim as soon as a communication with TotalMix FX is established.

Therefore in normal operation all three lower keys are lit dim constantly.

The ARC USB comes with a standard set of Key Commands that already cover most usage scenarios, printed directly beneath the keys:

Row 1 and 2: activating Snapshots 1 to 8.

Row 3: Mono, Volume Phones 1, Volume Phones 2, External Input

Lower keys: Talkback, Speaker B, Dim.

A set of stickers with all currently available TotalMix FX commands is included. These can be used to label all keys reflecting the current user configuration.

The rotary encoder wheel is used to change various parameters, like gain and volume. It is pro-grammable in TotalMix FX as well.

Configuration of the ARC USB

The Advanced Remote Control is configured in the Options menu via the Key Commands dialog of TotalMix FX, tab ARC USB Settings. As the ARC does not have any memory, all configuration and storage is done via TotalMix FX. All settings of the ARC USB are stored within a Workspace, and are therefore identical in all Snapshots of that current Workspace.

More than 36 different commands can be assigned to the 15 keys. The behaviour of each individual button can be changed between push, toggle, enable and disable, depending on the base function.

Current list of available functions:

- Global Mute

- Global Solo

- Mute Group 1 to 4

- Solo Group 1 to 4

- Fader Group 1 to 4

- Link Main AB

- Speaker B Select

- DIM (Main Out)

- Mute (Main Out)

- Mute FX (Main Out)

- Mono (Main Out)

- Talkback

- External Input

- Reverb

- Echo

- Cue Phones 1 to 4

- Snapshot 1 to 8

- Layout Preset 1 to 8

- Volume Main

- Volume Phones 1 to 4

- Mic Gain 1, Mic Gain 2, Mic Gain 1+2

- Inst. Gain 3, Inst. Gain 4, Inst. Gain 3+4

- Mic/Inst. Gain 9, Mic/Inst. Gain 10, Mic/Inst. Gain 9+10

- Mic/Inst. Gain 11, Mic/Inst. Gain 12, Mic/Inst. Gain 11+12

Some commands are not available at certain interfaces, or slightly changed due to different functionality. Fireface UFX, UFX II and UFX III have additional commands for DURec: Record, Play and Stop.

Several functions can be activated at the same time. Example: Button 1 is set to Cue Phones 1. That means the phones submix is heard via the Main output (the studio monitors). To be able to also change the volume of the phones submix itself, set button 2 to Volume Phones 1. Activating both will allow you to listen to the phones submix via the main output, and also to change its volume (the fader in the third row) by turning the encoder knob.

A standard footswitch (with switch, sustain pedals with pot are not supported) can be connected to the 1/4" TS jack on the left side. In Key Commands Settings the same options are available for the footswitch as for the 15 keys.

Remote control the RME Fireface UFX III, UFX II, UCX II and 802 FS in Stand-Alone Mode

As mentioned above, the RME Fireface 802 FX, UCX II, UFX II and UFX III interfaces all feature a dedicated connection for the ARC USB, with the remote offering an additional level of control when using either device in Stand-Alone Mode.

When used with any of these interfaces standalone, a fixed set of functions is activated on the keys:

Row 1: Setup 1-4
Row 2: Setup 5-6 x x
Row 3: Mono, Volume Phones 1, Volume Phones 2, DIM

Lower keys: DURec: Rec, Play/Pause, Stop

x = no function

The included stickers also offer the stand-alone layout.

In the 802 FS, UCX II, UFX II and UFX III display's menu the way of operating the ARC USB can be configured for standalone mode. Those options are found under SETUP/REV, Options, Hardware/Diagnosis:

Standalone ARC Volume
Deactivates all keys. Only the encoder wheel works, with a fixed assignment to Main Volume. This option is also a safety function in case the ARC USB is connected to the 802 FS / UCX II / UFX II / UFX III, but operated online (with a computer). When the system goes offline (computer removed, sleep state…) the functions on the keys change, because online mode changed to stand-alone mode. Operating the keys then could activate unintended functionality or changes.

Standalone ARC 1 second operation
Each key has to be pressed for one second to activate the programmed functionality. This safety function prevents unintentional changes. It can be stored within the Setups, activating this mode automatically when such a Setup is loaded. When loading a Setup where this function had not been active this mode is automatically deactivated at the interface.

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